Delivery & Return Policy
At VNRStore.com, we strive to provide a seamless and satisfying shopping experience. Please review our Delivery & Return Policy for details on shipping, delivery, and returns.
Delivery Policy
Order Processing
- All orders are processed within 1-2 business days of payment confirmation.
- You will receive an order confirmation email and tracking details once your order is shipped.
Shipping Methods & Charges
- Standard Shipping: Free for orders above [Specify Amount, e.g., $50]. For orders below the threshold, a flat rate of [Specify Amount] applies.
- Express Shipping: Available at an additional cost. Charges will be displayed during checkout.
Delivery Timelines
- Standard Delivery: Orders are typically delivered within 5-7 business days.
- Express Delivery: Delivered within 3-4 business days, where available.
Note: Delivery timelines may vary depending on your location and external factors such as holidays or unforeseen events.
Delivery Locations
We currently deliver to locations within india. Check delivery availability during checkout.
Missed Deliveries
If delivery fails due to incorrect address details or recipient unavailability, the order may be returned to our warehouse. Customers will be contacted to arrange re-delivery, and additional shipping charges may apply.
Return Policy
Eligibility for Returns
We accept returns if:
- The product is damaged, defective, or incorrect.
- The return request is initiated within 7 days of delivery.
- The product is unused, in its original condition, and includes all original packaging, tags, and accessories.
Note: Certain items, such as perishable goods, personal care products, and customized orders, may not qualify for returns. Specific product exclusions will be listed on their respective pages.
How to Request a Return
To initiate a return, please follow these steps:
- Contact us via:
- Email: support@vnrstore.com
- Contact Form: Available on our "Contact Us" page.
- Provide your order number, reason for the return, and any supporting documentation (e.g., photos of damaged items).
Return Process
- Upon approval, we will arrange for the product to be picked up or provide return shipping instructions.
- Products must be securely packed to prevent damage during transit.
- The customer is responsible for return shipping costs unless the product was damaged, defective, or incorrect.
Refunds
- Refunds are processed after the returned product is received and inspected.
- Refunds will be issued to the original payment method within 7-10 business days of return approval.
- Returns that do not meet eligibility criteria may be declined, and the product will be returned to the customer.
Exchanges
- Exchanges are subject to availability. If the requested product is unavailable, we will process a refund or provide store credit.
Contact Us
For questions or assistance, please contact us:
Email: support@vnrstore.com
Phone: +917887087707
Working Hours: [11:00 AM to 3:00PM]
Thank you for shopping with VNRStore.com. We value your trust and are committed to ensuring your satisfaction.